Privacy Policy

1. Who we are

India Arrival Card acts as the Data Fiduciary for this website under India's Digital Personal Data Protection (DPDP) Act 2023. We operate our services from Level 7, Worldmark 6, Gateway District, Delhi Aerocity, New Delhi 110037, India.

We are an independent information resource and are not affiliated with the Government of India, the Bureau of Immigration India, or any official government body.

2. Data we collect

We collect email addresses you submit through our contact form. We also gather analytics cookies and general usage data to improve our website experience.

We do not collect payment information — if you apply through our partner portal, all payment processing is handled by that partner.

3. How we use your data

We use your email address solely to respond to your direct enquiries. We analyze usage data and cookies to improve our website experience for international travelers.

We do not sell your personal data to third parties. Ever.

4. Data processors

We manage all data internally to ensure your privacy. We use no third-party data processors at this time. Analytics data is processed using privacy-focused tools that do not share data with advertising platforms.

5. Data retention

We keep business records and contact form submissions for 7 years to meet our legal obligations under applicable Indian law.

We retain analytics data for 90 days before it is deleted permanently.

6. Your rights

Under India's DPDP Act 2023, you have the right to: access your personal data; correct inaccurate data; request deletion (where legally permissible); and withdraw consent at any time.

To exercise any of these rights, contact us at privacy@india-arrivalcard.com. We will respond within 30 days.

7. Cookies

Our website uses analytics cookies to track visitor behavior and improve site performance. No advertising or tracking cookies are used.

You may opt out of these cookies at any time through your web browser settings.

8. Contact & supervisory authority

For privacy-related questions, contact our compliance team at privacy@india-arrivalcard.com.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Board of India, overseen by the Ministry of Electronics and Information Technology at meity.gov.in.